What recent innovation in any industry fascinates you, and why?
I am fascinated and excited about recent developments in 3D printing and how it might eventually translate into everyday manufacturing projects. Speedy, efficient construction is paramount to capitalizing on new and innovative products, as well as expedited delivery of critical medications or advanced components.
What does “customer experience” mean to you, and how do you deliver on it with your work?
A great customer experience is paramount to continued success in the construction industry. Projects can be very personal to customers as well as somewhat uncomfortable for those that are used to working in certain conditions. Construction projects can take over a customer’s space and force substantial change in their day-to-day operations. It is important to make a customer feel comfortable with both the activities and personnel that are brought within their space to get the job done.
At Cannon Building, we accomplish this with good, consistent communication while setting the right expectations for customers and maintaining a respectful, safe job-site. We manage our construction crews in a way that motivates them to produce their best, maintaining a timely schedule and helping the customer and design team to make the right decisions when questions arise.
When you’re not working, where will we find you?
Somewhere in the wilderness from the mountains to the sea, enjoying the beauty and excitement that the natural world has to offer. The wilder the better!
© Cannon Building 2021.